How To

Installing your own VNC client

We provide basic VNC access to all servers, which works from the BIOS onwards, and allows you to install, configure and recover your operating system. You can use our in-browser VNC viewer (works best in Google Chrome or Mozilla FireFox) by clicking on ‘Show screen’. Alternatively, you can access your server by a native method e.g. SSH, VNC installed inside your operating system on port 5901 or Windows Remote Desktop/RDP, which will provide superior performance.

Installing your own VNC client:

Installing your own VNC client requires a client supporting a recent version of the VNC protocol. We recommend the following VNC clients depending on your operating system: Windows: TightVNC Viewer (not server) is recommended Linux: Vinagre (or others built on gtk-vnc) MacOS: RealVNC (where none of Apple Remote Desktop, Chicken of the VNC or JollysFastVNC work). Note: RealVNC works on Windows, Linux and MacOS if you select “Always use best available colour quality” – the Linux and MacOS versions are available as free downloads under Enterprise Edition Viewer.

Connect via VNC:

- Start your VNC client, and enter the IP address and VNC password which are given in the server box on our control panel. - When VNC logs in, that brings you to the virtual desktop of the server. - Enter the username “root” to login without a password, or the username “toor” with your VNC password.